Payment Policy

Last updated: September 1, 2026

At Fluva, we want your checkout experience to be simple, fast, and secure. This Payment Policy explains how payments work when you shop with us.

Accepted Payment Methods

We accept the following payment methods:

Credit Cards (Visa, Mastercard, American Express, Discover)
Debit Cards
Shop Pay
Apple Pay / Google Pay (where available)
PayPal (if enabled)

All available payment options will be displayed at checkout.

Currency

All prices on our Site are listed in US Dollars (USD), unless otherwise stated. If you are paying with a card issued outside the United States, your bank may apply currency conversion fees; please check with your bank for details.

Payment Security

All transactions are processed through secure, encrypted, PCI-compliant payment gateways. Fluva does not store your full credit card or payment information on our servers — this is handled entirely by our secure payment processors.

When You Are Charged

Your payment method is charged in full at the time you place your order, not when the item ships. This confirms your order and allows us to begin processing it right away.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email. If you do not receive this email within a few hours, please check your spam folder or contact us at support@fluva.store.

Failed or Declined Payments

If your payment is declined, please double-check your card details and billing address, or try an alternative payment method. If the issue continues, contact your bank or reach out to us for help.

Sales Tax

Applicable sales tax will be calculated and added at checkout based on your shipping address, in accordance with local tax laws.

Billing Errors

If you notice an incorrect charge on your statement, please contact us immediately at support@fluva.store so we can investigate and resolve it.

Fraud Prevention

We reserve the right to cancel or refuse any order we suspect involves fraudulent or unauthorized payment activity. In such cases, we may request additional verification before processing your order.